Matthew Elms......All I can do is say THANK YOU and WOW. After my well pump blew and was replaced 2 1/2 yrs ago, I now had disgusting water. It was dark, with iron, manganese, sediment and the stains on all fixtures were almost black,....and the smell? it could not have smelled worse. So...the saga of trying to find out what to do to have potable water began. After a month of running water almost constantly, a water system company was recommended by the Well guys and a small iron filter, sediment filter and carbon filter in my whole home filter was installed. I was assured the chosen system would be adequate for 1 person....it was NOT. Repeatedly they came and changed the filters for $500.....and still the water was unusable. No laundry, dishwasher, showers, bringing in bottled water for basic necessities.......Going forward. I contacted 4 different companies for in home water testing and quotes on systems. One was the original company who now wanted to add $5,000 more in equipment on top of the already $2000 stuff they already had here. Not convinced. SAD SONG over....I contacted Culligan Barrie because I was told they were very experienced in dealing with well water. Matthew showed up and my faith was restored. Matthew couldn't have been more professional, kind, honest, extremely patient, and most important.....very knowledgeable. He tested my water and explained the whole process to me while I watched and he knew what had to be done. He even spoke to my son on the phone to go over the plan and together we had a lot of confidence in the system he recommended. I accepted his proposal on the spot. I am 100% happy with the Max Air iron filter, new water softener, and RO system at the kitchen sink. He discovered that the previous system was not installed in the correct order so whatever was in my well water was going to the hot water tank before being removed and reacted to the anode....so he solved that issue too. I have complete faith in Matthew, and Culligan you are blessed to have him represent you. The system was installed 1 week later by Kyle and he was great . The horrible smell was immediately GONE, and over a few days the water was clear. Beautiful!!! 2 weeks after installation, Matthew came to retest the water....GREAT RESULTS. He explained how the whole system worked, even video taped him explaining it and how to change the one filter in the sediment filter we were able to use from the first company if we want to do that part ourselves. I am on a rental plan which includes yearly maintenance, salt and delivery, and service calls in between if needed. I am finally opening my taps and enjoying potable water. 2.5 yrs of a nightmare is over. Thank you so much Matthew for bringing peace to my situation. I highly recommend Culligan...5 STAR, 5 STAR!!!P T in King City, Ont.